The only atypical piece was the vulnerability scan. This is not a full vulnerability scan like one would experience with Nessus or Metasploit Pro. It strictly looks for critical Windows security vulnerabilities with known patches. Still, this is a useful option since, as with the infamous Equifax hack, the tendency for patches to get behind is very real in most organizations. Trend Micro has recognized this and given administrators a quick way to get an overview of which systems require quick attention. The Scans tab gives some options for setting up manual and scheduled scans. For Microsoft Windows this will be Bitlocker, while for Apple macOS users, File Vault will be the encryption method of choice. Policies to govern this may be set up and applied per group. That's another nice feature since travelers will often require a different level of latitude compared to well controlled desktop PC’s sitting in the office. Likewise, servers will have a higher level of scrutiny since they tend to be grand prize for most cyber-attacks. It's worth noting that for all our testing, we enabled all the behavior monitoring options for all devices. If one or more of the devices are checked, updates can be performed on the device, or the disk drives can be encrypted or decrypted using whatever encryption software is native to the operating system (OS). That can be far more important than most people realize when frantic calls start coming in to the help desk. Again, this will be an often-used view by your average IT professional, so it's good that we found it simple to read with minimal fluff. It also shows if any immediate action is required on the part of the admin. The Live Status tab acts as an overview of outstanding threats, the type of threats detected, and how those threats break out in terms of affected device and style of attack. Overall, we found this to be a very intuitive main dashboard design on par with similar offerings from makers like ESET and Avast Business Antivirus Pro Plus. Information such as the compute or device name, IP address, status, and infection statistics are all available at a glance. Once registered, the device name will display in the dashboard, and administrators can now organized it into easy to manage groupings. Worry-Free Services is commanded from a well-constructed and easy to learn web console. Devices can be added to the Devices tab by clicking the Add Device button and choosing whether to email an install link, immediately install to the current device, or download an installer package that can be distributed to multiple devices. And for those who are interested, the next tier up, Worry Free Advanced Services, adds email protection, cloud storage, and Microsoft Office 365 protection, too. A 30-day trial is available on the Trend Micro website for those who want to evaluate the product in their own environments. It supports Microsoft Windows 10 and Apple macOS on the desktop and laptop side as well as Android and iOS for mobile devices. What's attractive about this package is that, if you're a small business IT professional who might be a generalist rather than a security specialist, Trend Micro works hard to take work off your plate. However, some difficulty detecting common scripted attacks as well as its price tag keep it behind our Editors' Choice winners in this category, a list that includes Bitdefender GravityZone Ultra, ESET Endpoint Protection Standard, and Sophos Intercept X. It now represents one of the better user interface designs we saw in the roundup. Trend Micro Worry-Free Business Security Services starts at $75.50 per year for 2 users, which is a little on the pricey side for a small business-oriented hosted endpoint protection suite these days.Still, the product has improved somewhat, at least from an interface perspective, since the last time we tested it a year ago.
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